DW
Dumo W

1 reviews | Active since Jan 2018

15 Jan 2018, 20:36

Car insurance claims

My car got ****** and recovered stripped on the 13th of December 2016. Santam has been assessing the car for more than a month now. When I call the guy handling the claim, he is always busy, they take my number promising he will call me back but never calls me.

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Replies (1)
Santam
Santam's reply16 Jan 2018, 07:53
Official

Good day,

We thank you for your post above. we are really sorry to hear about the frustration and inconvenience you have experienced.

We will investigate and liaise with the relevant department to assist and will revert back to you once we have received their feedback.

Thank you and kind regards.

Stephan Olivier

Client care media manager