1 reviews | Active since Aug 2012
Can't make contact 2 weeks after accident
I'm so fed up. Someone drove into us 2 weeks ago. I've been trying and trying to get in touch and send through all of the information so that we can get the car repaired/sort out the claim but Santam website doesn't work and they don't respond to emails.
Please can someone get in touch and help us process this?!?! Surely that's what we pay thousands of rands for?!?!
Good afternoon Sara,
Thank you for your post above. We are really sorry to hear about your frustration.
We will be in contact shortly requesting some information from you to assist in our investigation.
Thank you very much.
Stephan Olivier
Client care media manager
Good afternoon Sara,
Thank you for your post above. We are really sorry to hear about your frustration.
We will be in contact shortly requesting some information from you to assist in our investigation.
Thank you very much.
Stephan Olivier
Client care media manager
Good day,
I sent you an email to the email address provided in the space to the side to which i have not received any response yet.
The claim number was requested so that we can refer and investigate your concerns.
It would be appreciated if you could provide the claim number and respond to the email sent Monday 23/10 at 13h27.
Thank you kindly.
Stephan Olivier
Client care media manager
Good day,
I sent you an email to the email address provided in the space to the side to which i have not received any response yet.
The claim number was requested so that we can refer and investigate your concerns.
It would be appreciated if you could provide the claim number and respond to the email sent Monday 23/10 at 13h27.
Thank you kindly.
Stephan Olivier
Client care media manager
Thank you Sara,
I have just sent the email to that address as well.
Thank you kindly.
Stephan
Thank you Sara,
I have just sent the email to that address as well.
Thank you kindly.
Stephan