AJVV
Aletta Jansen Van Vuuren
1 reviews | Active since Jul 2020
19 Jul 2020, 11:29
Business Interruption cover
We took out cover under business interruption, now Santam claim we had to take out the commercial business interruption. Also we have to proof material lost because your only covered with waterleaks, lightning,gas leaks, fire etc. This after we insisted on cover for any unforseen insident/event occurring bring us a lost in income. Bussiness interruption was brought to us with out the option of different tipes of it. Also they claim that epedemics and Covid 19 is not covered, only after they added this section to the policy after lockdown was put upon us, it was not written in the original policy.
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Replies (1)Santam's replyOfficial
20 Jul 2020, 11:12Good morning,
Thank you for your review above.
We are really sorry to hear about your bad experience.
We would like to investigate your concerns but note you have not provided your claim or policy number.
We will be in contact via email requesting same.
Kind regards
Stephan Olivier
Client care media manager
Thank you for your review above.
We are really sorry to hear about your bad experience.
We would like to investigate your concerns but note you have not provided your claim or policy number.
We will be in contact via email requesting same.
Kind regards
Stephan Olivier
Client care media manager
Best regards,
Santam's reply20 Jul 2020, 11:12
Official
Good morning,
Thank you for your review above.
We are really sorry to hear about your bad experience.
We would like to investigate your concerns but note you have not provided your claim or policy number.
We will be in contact via email requesting same.
Kind regards
Stephan Olivier
Client care media manager
Thank you for your review above.
We are really sorry to hear about your bad experience.
We would like to investigate your concerns but note you have not provided your claim or policy number.
We will be in contact via email requesting same.
Kind regards
Stephan Olivier
Client care media manager
Best regards,
