PN
Phindile N

1 reviews | Active since Dec 2022

12 Feb 2025, 14:38

Best service

I have received the best service from Santam the Monday 10 2025, I forgot the ladies name who assitend calling tow truck for me, she kept calling me to find out that have the truck came, are safe. Then on tues I got a call from Ntombi Johnson , who took me through the process, she's kept calling to is every still going well and she answered all my questions then on wed got a call call from the assessor Alexandra Klein whom also explained the process. All the ladies were very friendlyYet I'm still waiting for the final feedback of the claim as I submitted today 12/02/25 the documents. So far I'm happy I'm just hoping the approve the claim fast ☺️ as I'm carless

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Replies (1)
Santam
Santam's reply12 Feb 2025, 14:47
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.