ZG
Zeenat G
1 reviews | Active since Jan 2023
16 Oct 2023, 09:51
Baggage
I just came back from an overseas trip. My bag was damaged. I took out insurance with Santam of R1100 prior to departure. I tried to claim. I was told that all baggage is not included in the insurance. What is the point of insurance when bags are not covered? People please be careful when taking out this insurance.
Helpful (0)
Replies (12)0
Replies (12)
Santam's replyOfficial
16 Oct 2023, 09:56Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Best regards,
Santam's reply16 Oct 2023, 09:56
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Best regards,
Santam's replyOfficial
16 Oct 2023, 09:58Good morning,
Thank you for your review.
Please provide us with your TIC policy or claim number so that we can assist herein?
Thank you and kind regards
Client care
Thank you for your review.
Please provide us with your TIC policy or claim number so that we can assist herein?
Thank you and kind regards
Client care
Best regards,
Santam's reply16 Oct 2023, 09:58
Official
Good morning,
Thank you for your review.
Please provide us with your TIC policy or claim number so that we can assist herein?
Thank you and kind regards
Client care
Thank you for your review.
Please provide us with your TIC policy or claim number so that we can assist herein?
Thank you and kind regards
Client care
Best regards,
ZG
Zeenat G's updateReviewer Update
16 Oct 2023, 10:21Name : Zeenat Gafoor
Policy Number: 82522R
ID number: ***
Policy Number: 82522R
ID number: ***
ZG
Zeenat G's update16 Oct 2023, 10:21
Reviewer Update
Name : Zeenat Gafoor
Policy Number: 82522R
ID number: ***
Policy Number: 82522R
ID number: ***
ZG
Zeenat G's updateReviewer Update
16 Oct 2023, 10:21Cell phone number: ***
ZG
Zeenat G's update16 Oct 2023, 10:21
Reviewer Update
Cell phone number: ***
Santam's replyOfficial
16 Oct 2023, 10:33Thank you very much
Best regards,
Santam's reply16 Oct 2023, 10:33
Official
Thank you very much
Best regards,
ZG
Zeenat G's updateReviewer Update
18 Oct 2023, 09:43Terrible service.
No feedback has been given.
No phonecall after submitting my details 2 days back
No feedback has been given.
No phonecall after submitting my details 2 days back
ZG
Zeenat G's update18 Oct 2023, 09:43
Reviewer Update
Terrible service.
No feedback has been given.
No phonecall after submitting my details 2 days back
No feedback has been given.
No phonecall after submitting my details 2 days back
ZG
Zeenat G's updateReviewer Update
18 Oct 2023, 12:48No feedback has been given as yet after supplying my details to you
ZG
Zeenat G's update18 Oct 2023, 12:48
Reviewer Update
No feedback has been given as yet after supplying my details to you
Santam's replyOfficial
18 Oct 2023, 13:04Good afternoon,
We are waiting on feedback from TIC management as they are deliberating about this matter and will provide feedback to us once they have made a decision.
We will communicate same once we have received feedback from them.
Our sincere apologies herein.
Regards
Client care
We are waiting on feedback from TIC management as they are deliberating about this matter and will provide feedback to us once they have made a decision.
We will communicate same once we have received feedback from them.
Our sincere apologies herein.
Regards
Client care
Best regards,
Santam's reply18 Oct 2023, 13:04
Official
Good afternoon,
We are waiting on feedback from TIC management as they are deliberating about this matter and will provide feedback to us once they have made a decision.
We will communicate same once we have received feedback from them.
Our sincere apologies herein.
Regards
Client care
We are waiting on feedback from TIC management as they are deliberating about this matter and will provide feedback to us once they have made a decision.
We will communicate same once we have received feedback from them.
Our sincere apologies herein.
Regards
Client care
Best regards,
ZG
Zeenat G's updateReviewer Update
18 Oct 2023, 13:18Thank you for the feedback.
ZG
Zeenat G's update18 Oct 2023, 13:18
Reviewer Update
Thank you for the feedback.
Santam's replyOfficial
18 Oct 2023, 13:33It is only a pleasure.
Regards
Client care
Regards
Client care
Best regards,
Santam's reply18 Oct 2023, 13:33
Official
It is only a pleasure.
Regards
Client care
Regards
Client care
Best regards,
ZG
Zeenat G's updateReviewer Update
27 Oct 2023, 10:07Thank you Santam and TIC for your oustanidng service.
Please keep up the remarkable service
Please keep up the remarkable service
ZG
Zeenat G's update27 Oct 2023, 10:07
Reviewer Update
Thank you Santam and TIC for your oustanidng service.
Please keep up the remarkable service
Please keep up the remarkable service
Santam's replyOfficial
27 Oct 2023, 10:43Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
Best regards,
Santam's reply27 Oct 2023, 10:43
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
Best regards,