Bad with assisting me with my claim since November 2016

<p>Good day,<br /> <br /> I please need your assistance on a claim that I am not being helped.<br /> I have been a member of Santam & on my record there have been minimal claims.<br /> Claim: ********** 33<br /> Policy: ********** 9117<br /> As of 06 November 2016 I have been struggling to get feedback from Santam.<br /> It is always a back & forth of the assessor & he doesn't do the effort to finalize the matter.<br /> He was at me & on his assessment I am not at all confident.<br /> He is to give a follow up visit to me to reassess the claim, as the amount is not remotely in the same ball park.<br /> The amount that Santam will give is R26 778.24 and they did not include all the damages as per the repair quotes<br /> The repair quotes are around R88 000.00 <br /> Should you need further information or if I can give any additional assistance I will gladly do so.<br /> Thank you for the opportunity that I can contact you.<br /> I look forward to hearing about the matter.<br /> <br /> Kind regards<br /> <br /> <br /> Charles Grimsdell<br /> Tel - ********** 070</p>