JP
John P

1 reviews | Active since Aug 2018

19 Dec 2025, 12:11

Bad services on repayment

Santam contents is bad experience. If the client wants the cash instead to buy another item of his/her wants. Santam don 't pay out the replacement value , but payout the discount value of item. How is that right ... becauce next mouth that item is back on his replacement valve.

0
Replies (3)
Santam
Santam's reply19 Dec 2025, 12:16
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Best regards,

Santam
Santam's reply19 Dec 2025, 15:13
Official
Good day

Thank you for your review.

In order for us to assist please provide us with the claim number in question or policy no

Thank you and kind regards
Client Care 

Best regards,

JP
John P's update19 Dec 2025, 15:35
Reviewer Update
Claim no. ***