RE
Renate E
1 reviews | Active since Feb 2012
16 Nov 2021, 12:21
Bad Service - Water claim
Assessor has never contact me so that we can finish a claim that is outstanding for 2 weeks. Santam also doing nothing about it. Phoned accouple of times about this problem but still no feedback.
Water pipe was replaced but not the best job but can live with it for know but need to fixed and then looking at an open wall for 2 weeks.
Helpful (0)
Replies (3)0
Replies (3)
Santam's replyOfficial
16 Nov 2021, 12:42Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply16 Nov 2021, 12:42
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
RE
Renate E's updateReviewer Update
25 Nov 2021, 08:57This claim is still not resolved and waiting for feed back? Santam what kind of service is this!
RE
Renate E's update25 Nov 2021, 08:57
Reviewer Update
This claim is still not resolved and waiting for feed back? Santam what kind of service is this!
Santam's replyOfficial
25 Nov 2021, 09:27Good morning.
Our sincere apologies for the delays.
We have requested claims to urgently make contact with you to discuss and resolve.
Thank you and kind regards
Stephan Olivier
Client care media manager
Our sincere apologies for the delays.
We have requested claims to urgently make contact with you to discuss and resolve.
Thank you and kind regards
Stephan Olivier
Client care media manager
Santam's reply25 Nov 2021, 09:27
Official
Good morning.
Our sincere apologies for the delays.
We have requested claims to urgently make contact with you to discuss and resolve.
Thank you and kind regards
Stephan Olivier
Client care media manager
Our sincere apologies for the delays.
We have requested claims to urgently make contact with you to discuss and resolve.
Thank you and kind regards
Stephan Olivier
Client care media manager