Bad Service on Claim
<p>They have not bothered to contact me back or respond to any of my mails relating to a claim for more than 5 months now.</p>
Good day Tanya,
Thank you for your post above. We are really sorry to hear about your bad experience and the frustration this has caused you.
We will be in contact shortly to get more information from you pertaining to your complaint.
Thank you.
Regards
Stephan Olivier
Client care media manager
Good day Tanya,
Thank you for your post above. We are really sorry to hear about your bad experience and the frustration this has caused you.
We will be in contact shortly to get more information from you pertaining to your complaint.
Thank you.
Regards
Stephan Olivier
Client care media manager
So initially I had a bit of a hiccup with Santam on the service of my claim, but the follow up service by Stephan Olivier and Enver Karanie was outstanding. Issue sorted out within 1 day. Thanks to them for their understanding and helpfullness.
So initially I had a bit of a hiccup with Santam on the service of my claim, but the follow up service by Stephan Olivier and Enver Karanie was outstanding. Issue sorted out within 1 day. Thanks to them for their understanding and helpfullness.
Good day Tanya,
It was only a pleasure and we are just delighted that you were assisted and everything has been sorted.
Thank you for taking the time to re-post here, we really appreciate that.
Kind regards
Stephan Olivier
Client care media manager
Good day Tanya,
It was only a pleasure and we are just delighted that you were assisted and everything has been sorted.
Thank you for taking the time to re-post here, we really appreciate that.
Kind regards
Stephan Olivier
Client care media manager