Bad service is an under statement

I'm Mr. Brendon Mitchell, my house was broken into on one of the following dates 23-24-25 December 2022 as I was away on holiday. When I returned my house was in a mess, called the saps and logged a claim with Santum 26/12/22. Today is the 27/01/2023 and still we await a call from them. Iv escalated this matter to the ceo office Because the assesser and his team are are still on holiday since last year. You can never get in contact with anyone. I will never recommend anyone take santam l, you will end up crying. Please stay away from this organization. Very disappointed with the service.