BAD SERVICE

The complaints department send communication that our claim will be settled and someone from Santam will call back to finalize the matter. I have not heard from them.

I called this morning to follow up and i was sent from pillar to post. Eventually i get through to Thando whom they said he is the one that is dealing with my case. He was clueless about he developments of the case, he was utterly rude and "He said YHO! and dropped the call while we were talking. I will be moving my business to a company that values my money and it's customers.