1 reviews | Active since May 2017
Bad service
<p>I have moved to the new address and i had to change my address in order mantain my cover valid and guess what? I fisrt spoke to Sandile and He couldn't locate my location and we agreed that he get back to me. He himself promised to phone me back after lunch which he never did. He was complaining saying the system is very slow and i had to hold the line with my airtime. I then phoned back later and spoke to the other lady and she was very relaxed. i run out of again and she didn't bother to phone back but she asked the number that she phone me back at should i get cut. I am still waiting for policy documents to check if the address was changed. I am one of your unhappy client i must say.</p>
Good day Aron,
Thank you for your post. We can understand that you are not happy with the service received.
We will investigate this matter and revert back to you shortly once we have concluded our investigation.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,
Good day Aron,
Thank you for your post. We can understand that you are not happy with the service received.
We will investigate this matter and revert back to you shortly once we have concluded our investigation.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Best regards,
