Bad Service

As a client of Santam I'm disgusted by their approved panel beaters they advised me to send my car to.i had a accident which damaged my steering function of my car,I took my car in myself on 11 April 2023 to the panel beaters and my left car their for a with them so they can do a thorough strip and assessment,They done the strip and assessment not a very thorough one as expected on 25 April 2023 advised me they waiting for parts and on 4 May 2023 they advised they are busy with assembly of parts to the car,on the 5th of May they call and tell oh sorry we didn't see the steering rack is cracked,So what was the point of me leaving my car there with them for a thorough strip and assessment if they couldn't get it right first time.9th of May 2023 the steering rack is approved and has been ordered.18th of May I did a follow up still awaiting parts.22 May do a follow up they advise the steering rack is on back order,I asked the ETA I am advised the 13 June 2023 for the arrival of the part,yesterday I asked if part arrived they send me a letter dated 12th of May 2023 from supplier ETA is not known.Today 14 June I went to the panel beaters workshop to go see if my car is not chopped up maybe,guess what My left hand side mirror broken,car is full of off spray dust on the inside,parts on the back seat of my car,no car taken.So if that is the **** that's going down there and my car is being stored in such a ****ty condition while awaiting parts then I would advise you to stop debiting my account because now I don't have car to use because of this back yard panel beater that's approved by you who could not strip and assess properly the first time.So what is the solution you as santam can offer me before close of business tomorrow to become mobile?