Bad SANTAM experience
<p>I tried to add the car I just bought on to the insurance and got a bad few surprises.<br />First of all, they told my I must pay AA to get a roadworthy certificate even though I have a valid roadworthy certificate for this vehicle. Then they told me that they don't have ANY particulars of the car and bike that are already insured with them. How is that even possible? Then they told me that I now have a new policy that I have no knowledge about. Seems like they just went ahead and change the policy without notifying us AND lost all the details. Is that even legal?</p>
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Santam's replyOfficial
26 Sept 2016, 08:11Good day Jacques.
We thank you for your posting. We can understand that you are not happy withe the service you received and we apologise for that.
We will be in contcat shortly via email to request further information from you.
Kind regards.
Stephan Olivier
Client care media manager
Best regards,
Santam's reply26 Sept 2016, 08:11
Official
Good day Jacques.
We thank you for your posting. We can understand that you are not happy withe the service you received and we apologise for that.
We will be in contcat shortly via email to request further information from you.
Kind regards.
Stephan Olivier
Client care media manager
Best regards,