Bad Customer service

It suspected that my monthly premium on my policy were high. After getting quotes from Hollard and Outsurance my susspicions were confirmed that I am paying 13% higher than compared to the other quotes recieved. <br> <br> I must state it clear that the conditions and excess on the policies were compared aswell and I made sure that they are in line. The only 3 claims that I had 2 years ago was also noted on the quotes. <br> <br> The 3 claims were not more that the sum of the past 3 years premiums. Thus i put it to them and asked if they are willing to match the other 2 claims. <br> <br> Bearing in mind that I have been with them for the past 10 years, the response given was disgusting. <br> <br> \We will not be able to match and you can move you insurance"<br> <br> Really? this is response to a client for 10 years loyalty?<br> <br> I am a Manager at one of the major banks and do interact with alot of the Business clients. Believe me I am sure to share this experience with them. """