KM
Katlego M

1 reviews | Active since Apr 2017

21 Aug 2023, 11:14

BAD BAD BAD

I have Car Hire included in my cover with Santam - now I am being told I need to take the Car back to the Car Rental as my claim is now a SARIA claim and as such, I should never got courtesy car>

How is that fair to a client? Premium for car hire goes out every month but during claim stages I am now being told the difference covers "Personal Vs SASRIA" - How Does Car Hire depend on the type of claim registered?

I don't have a car yet I am paying for Car Hire?

0
Replies (3)
Santam
Santam's reply21 Aug 2023, 11:28
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam
Santam's reply21 Aug 2023, 12:18
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
KM
Katlego M's update21 Aug 2023, 14:35
Reviewer Update
I been waiting the whole day for the call but they were quick to terminate the car hire with the rental

This really sucks and frustrating