Avoid 3rd party claims through these skimmers

Terrible experience trying to deal with Santam for a 3rd party insurance claim. If you end up in this situation and need to do a 3rd party claim and it's with Santam, rather use your own insurance to get fully covered on the damages and your transport thereafter and then let your insurance fight it out with Santam for the money's back, not worth the hassle of trying to deal with Santam and their incompetence. They do not respond to emails and they do not give feedback, they give you false information and then are very vague in getting any kind of info back to you. The only time you ever get a response to your questions and emails is once you call them and they go check the status of the claim number while you sit on a call with them.

So very glad I am not insured by Santam!