Atrocious Service Delivery! Burst Pool Pipe.

Burst pool pipe. Unbelievable! ludwe busulu, came to my property with an engineering company, I contact charmaine theron for copy of the report, I'm informed that the report has been sent to the clams department and authorisation is required to send a copy to me. The unprofessional and extremely amateur manner that this and other matters regarding our insurance cover with santam has been dealt with is actually laughable. I suggest that you not ask for my details, speak with charmaine or Stephen, perhaps Dorothy can also shed some light. Sadly one only receives a response when one takes to social media, indicating the kind of service santam staff members actually deliver.