@santam

Item: Santam
Rating: 1
Author: vuyiswa K

Disappointed & bad experience. Calling their service for tyre burst assistance & got automated voice sorry we experiencing a high volume of calls, really!!!!! @05h00am, high volume of calls!!!!! Being a female stranded on a stretch of road in the dark...pathetic service

Helpful (0)

Replies (2)

Santam's replyOfficial

08 Jun 2023, 03:56

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Best regards,

Santam's reply08 Jun 2023, 03:56

Official

Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care

Best regards,

Santam's replyOfficial

08 Jun 2023, 07:09

Good morning,

Thank you for the review.
We are really sorry to hear about your bad experience.

Please provide us with to following to be able top assist:
- your policy number
- time and date you called for assistance?
- the number you dialed for assistance?
- from what number you called?

Thanking you in advance.
Regards
Client care

Best regards,

Santam's reply08 Jun 2023, 07:09

Official

Best regards,

@santam

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