JH
Joey H
1 reviews | Active since Jan 2013
03 Jan 2019, 20:55
Assessors / Santam
I reported a claim with Santam on 27th December 2018. I telephoned the Assessor Nicole Samps this morning 3rd January, only to be advised that she is the supplier has only been contacted this morning (a week after the documents have been forwarded to Santam) Taken into consideration the holiday on Tuesday. The assessors are giving Santam a bad reputation as we have to follow up with them all the time.
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Santam's replyOfficial
04 Jan 2019, 08:28Good day
Thank you for your post.
Please be advised that we are in the process of investigating your complaint and we will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your post.
Please be advised that we are in the process of investigating your complaint and we will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
Santam's reply04 Jan 2019, 08:28
Official
Good day
Thank you for your post.
Please be advised that we are in the process of investigating your complaint and we will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Thank you for your post.
Please be advised that we are in the process of investigating your complaint and we will be in contact with you shortly.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,