1 reviews | Active since Feb 2011
After my experience Im glad I am not a client
I am a 3rd party which was involved in a accident with a Santam client. Claim documents were submitted, however the person handling the claim used the incorrect email address to respond to me thus unnecessarily delaying the claim and the repairs to my vehicle. After this experience I would not consider or recommend Santam as a insurer. Claim no: ********** 51
Good day Liezel,
Thank you for your post. We are really sorry to hear about the delays in finalising your claim.
Unfortunately the claim number didn't display above so would you mind sending it again?
We thank you in advance.
Kind regards.
Stephan Olivier
Client care media manager
Good day Liezel,
Thank you for your post. We are really sorry to hear about the delays in finalising your claim.
Unfortunately the claim number didn't display above so would you mind sending it again?
We thank you in advance.
Kind regards.
Stephan Olivier
Client care media manager
Thank you very much Liezel, I do appreciate that.
Thank you very much Liezel, I do appreciate that.
Thank you, I just received the claim number.
We will revert once we have received feedback.
Stephan Olivier
Client care media manager
Thank you, I just received the claim number.
We will revert once we have received feedback.
Stephan Olivier
Client care media manager