gF
george F

1 reviews | Active since Nov 2017

17 Apr 2018, 09:31

Account info

Hi

i did a credit report check today and you show up on my profile as a outstanding amount since 2017/11/25. Can this please be removed from my profile ASAP as i do not have any outstanding amount.

Thanks

0
Replies (1)
Santam
Santam's reply19 Apr 2018, 13:02
Official

Good day George,

We thank you for your post above. We note the policy you had with Santam incepted 25/11/2017. The first premium which would have been collected on 26/11/2017 didn't go through --- please find notification below sent:

Dear client. Your policy *** was unpaid on 29/11/2017. Please provide for a double deduction by next premium collection.

The policy was then cancelled on 27/11/2017.......we didn't receive any premium.

Kindly advise if you cancelled the policy with Santam?

Please forward ITC report to *** and include policy number *** so that they can take this up with the credit bureaus to have your profile corrected?

Kind regards

Client care team

Best regards,