Accident Claim - TERRIBLE SERVICE

<p>Good Day,</p> <p> </p> <p>We had a accident on the 26th Of May 2017 it is now a week later, have called 3/4 times a day to get updates and feedback and no one gets back to me.</p> <p> </p> <p>I feel their service is up to **** cant believe this is what im paying for.</p> <p> </p> <p>I would not recommend them to anyone, please see below email i have sent and still no feedback.</p> <p> </p> <p>Charlene Van Der Merwe ********** />To Maria Nyawuza (Santam) ********** />CC ********** Today at 9:16 AM<br />Good Day</p> <p>I trust that you are well?</p> <p>Today has been a week of our accident and still no one has given us any information/feedback to what is going on?</p> <p>We keep on phoning everyday 3/4 times a day to get updates then get told we will call back and no one bothers to return our calls.</p> <p>When speaking to the assessor yesterday i was told he was only assign to the case the day before?</p> <p>If this is the type of service Santam wish to give to their clients then i am sorry to say i will looking for another insurance company that takes pride in their clients interest.</p> <p>Kind Regards<br />Charlene</p>