Absolutely ridiculous

<p>We where away the easter long week end and where ****** of our cellphones, tablets, laptop. shoes and watches. We reported it to the police and reported it to our insurance broker. I got quotations on tuesday the 17 april and gave it to our broker the same day. My brother and his family who where with us on the trip. And they where paid out by their insurance already on the 21st of April. We where called by an agency in that week to ask us to explain what happened</p> <p> And then we where called by the assesor on the 1st of May to also ask us what happened, he then said he was on his way to hiberdene police station ( where the case was opened)to confirm all the details. We realised we never got a quote for our watches and on the 2 May got quotes and sent it to our broker. It is the 10th of May and the broker says it will still take another week. After he told me last week, it would be sorted by this monday. Im going away this weekend and have no way of keeping in touch with my son and daughter as their phones where ******. I cant umderstand how one insurance company can pay out so fast and we must wait almost a month.</p>