1 reviews | Active since Oct 2013
60 days and no refund all lies
Santam double deducted my account for insurance premiums. I have been waiting for more than 60 days and no refund. Every time I call they will do an emergency refund. If it takes them this long to refund me a simple R1000. It means my claim won't be paid. Maybe I should look for another insurance because I am not winning
Good day Tiyani,
We thank you for your post above. We are really sorry to hear this and do apologise for the inconvenience this has caused you.
Could you please provide us with the policy number so that we can start our investigation in the matter?
We thank you in advance?
Kind regards
Stephan Olivier
Client care media manager
Good day Tiyani,
We thank you for your post above. We are really sorry to hear this and do apologise for the inconvenience this has caused you.
Could you please provide us with the policy number so that we can start our investigation in the matter?
We thank you in advance?
Kind regards
Stephan Olivier
Client care media manager
May you please provide me with policy number
May you please provide me with policy number