RvdV
Riaan van der Vyver

1 reviews | Active since Mar 2009

27 Sept 2016, 08:09

3rd Party Claim waiting for 3 Months now

<p>So on 23/06/2016 i was in an accident where a lady skiped the stop sign and hit me. i got her details and got a claim number from santam to submit my claim to her inshurance.</p> <p> </p> <p>This wa s 3 month and around 6 mails to them ago with not even 1 reply.</p>

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Replies (1)
Santam
Santam's reply27 Sept 2016, 09:02
Official

Good day Riaan,

We thank you for your posting above. We are really sorry to hear about this and we can truly understand your frustration.

We will investigate this matter and liaise with our legal department to find out what the delays are and revert back to you once we have concluded our investigation.

Kind regards

Stephan Olivier

Client care media manager