1 reviews | Active since Jun 2013
3rd party claim
Good day
My car was damaged at an accident seen by your client and your legal department called me for more details regarding the claim. i submitted all the documents you required and i'm now waiting for your assessor's feedback. This claim seems to be dragging and my car needs to be repaired, if this is how you handle 3rd party claims, i wonder how you handle your own members claims. the service is real bad.
Good day Bongani,
Thank you for your post above. We note this claim was only registered with Santam on 01/02 so it is still a fairly new claim.
We will however liaise with the relevant legal department to assist with feedback and will revert back once we have received the necessary feedback from them.
Kind regards.
Stephan Olivier
Client care media manager
Best regards,
Good day Bongani,
Thank you for your post above. We note this claim was only registered with Santam on 01/02 so it is still a fairly new claim.
We will however liaise with the relevant legal department to assist with feedback and will revert back once we have received the necessary feedback from them.
Kind regards.
Stephan Olivier
Client care media manager
Best regards,