25% Annual increase in INSANITY
Just received my annual policy premium adjustment! 25%? Are you kidding me? Inflation running at 6%, Salary - none, as retired. Client since 2008 on my own name but previously since 1983. Is this how you treat your clients? No, Santam, really. This is daylight *******. I can not solely be held responsible for the recent Acts of God. He passed me by, thankfully but I can't carry the can for everyone else's loss to the tune of an extra R500pm! I've emailed your complaints department and hope that answers received don't lead to me having to shop around for another provider.
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Replies (4)
Santam's replyOfficial
16 Apr 2024, 07:56Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
Santam's reply16 Apr 2024, 07:56
Official
Good day Thank you for your post. We will be in contact with you shortly. Regards Client Care
's updateReviewer Update
16 Apr 2024, 08:18I've received an email reply. I await Santam's re-evaluation
's update16 Apr 2024, 08:18
Reviewer Update
I've received an email reply. I await Santam's re-evaluation
's updateReviewer Update
17 Apr 2024, 05:43Thank you for a prompt reply and for a satisfactory outcome
's update17 Apr 2024, 05:43
Reviewer Update
Thank you for a prompt reply and for a satisfactory outcome
Santam's replyOfficial
17 Apr 2024, 06:46Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.
Santam's reply17 Apr 2024, 06:46
Official
Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team.