MK
Mathumahole K
1 reviews | Active since Dec 2012
15 Feb 2018, 16:15
2 weeks without a car
Placed my claim with Santam two weeks back, But they still have not finalized my claim and when seeking update I must be the one that goes the extra mile to contact them.
Helpful (0)
Replies (3)0
Replies (3)
Santam's replyOfficial
16 Feb 2018, 08:28Good day
Thank you for your post.
We note that the ID number provided does not reflect on our system.
We will kindly request your claim number or policy number in order for us to assist.
Without the above, we are not in a position to investigate your complaint.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
Santam's reply16 Feb 2018, 08:28
Official
Good day
Thank you for your post.
We note that the ID number provided does not reflect on our system.
We will kindly request your claim number or policy number in order for us to assist.
Without the above, we are not in a position to investigate your complaint.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Best regards,
MK
Mathumahole K's updateReviewer Update
16 Feb 2018, 08:50claim no. ***
MK
Mathumahole K's update16 Feb 2018, 08:50
Reviewer Update
claim no. ***
MK
Mathumahole K's updateReviewer Update
07 Mar 2018, 08:31Still have not been helped and now they are not answering my calls
MK
Mathumahole K's update07 Mar 2018, 08:31
Reviewer Update
Still have not been helped and now they are not answering my calls