JC
Juan C
1 reviews | Active since Jul 2014
18 Aug 2015, 17:03
*** - Waiting for response on settlement
I have send numerous mails requesting when the settlement amount on this claim will be paid out, after submitting all the required documentation on the 3rd August 2015. After following up, I have had no response from the consultant. <br> <br> Very unimpressed.
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Santam's replyOfficial
19 Aug 2015, 08:08Hello juancoetzee84,
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about your bad experience.
We will enquire immediately and request the relevant branch to make contact with you to discuss and advise accordingly.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about your bad experience.
We will enquire immediately and request the relevant branch to make contact with you to discuss and advise accordingly.
Thank you and kind regards.
Stephan Olivier
Client care media manager
Santam's reply19 Aug 2015, 08:08
Official
Hello juancoetzee84,
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about your bad experience.
We will enquire immediately and request the relevant branch to make contact with you to discuss and advise accordingly.
Thank you and kind regards.
Stephan Olivier
Client care media manager
We hereby acknowledge receipt of your posting above.
We are really sorry to hear about your bad experience.
We will enquire immediately and request the relevant branch to make contact with you to discuss and advise accordingly.
Thank you and kind regards.
Stephan Olivier
Client care media manager