AG
Aldo G
1 reviews | Active since Jul 2018
12 Jul 2018, 16:36
14 days to refund after their mistake
Take 14 days to refund a wrongful debit. They debited my account after i cancelled my policy then want to take 14 days to refund my own money back to me. Not acceptable. Should not take more than 2 days.
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Santam's replyOfficial
13 Jul 2018, 08:34Good day
Thank you for your post.
Please note that we require either your ID number or policy number.
We will be in contact with you shortly to obtain the above.
Thank you and kind regards
Kurt Koopman
Client Care Manager
Santam's reply13 Jul 2018, 08:34
Official
Good day
Thank you for your post.
Please note that we require either your ID number or policy number.
We will be in contact with you shortly to obtain the above.
Thank you and kind regards
Kurt Koopman
Client Care Manager