FS
Frans S

1 reviews | Active since Jul 2023

04 Jul 2023, 09:11

Damaged cable

Absolute Pathetic they take your money but use any excuse not to pay. I had a cable problem that went under the foundation. They refused my claim because I could not show them the damage on the cable.

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Replies (1)
Sansure Brokers
Sansure Brokers 's reply06 Jul 2023, 14:49
Official
Dear Frans,

Your claim is not repudiated.  We as your broker will do our very best to assist you with the claim, but a written report confirming the cause of the damage is needed.  Without this report, the Insurer cannot proceed.  Your co-operation will be highly appreciated.

Best regards,