MK
Malisa K

1 reviews | Active since Mar 2019

13 May 2025, 18:03

Zero rated swrvice

Good day Just received a call from Nomzamo requesting the above.

Kind regards,

Malisa Klink

***

Good day, I app**** for a loan in excess of a week ago Have received endless hassles from your staff First my ID was not correct according to Justin Second Nomzamo called requesting a clear copy of my Id Third I was called again requesting a selfie too...what kind of financial institution does this to their clients ? Then today another consultant Xolani calls me & cuts the call whilst allegedly doing the application

To say I am greatly disappointed in the service from Sanlam is hugely wrong. I am embarrassed that each engagement I have with Sanlam is 1 disaster after another.

This is us incredibly disheartening

0
Replies (2)
Sanlam
Sanlam's reply13 May 2025, 18:19
Official
Good evening, Malisa

We apologise for your service experience and have requested the Sanlam Personal Loans department to look into the matter and contact you.
 
Regards
Sanlam Client Care 

Best regards,

Sanlam
Sanlam's reply14 May 2025, 13:07
Official
Good day , Malisa 

This is to confirm that you have been contacted and feedback was provided. 

Regards,
Sanlam Client Care

Best regards,