NS
Nonhlanhla S
1 reviews | Active since Oct 2022
15 Mar 2024, 11:19
Zero customer services
Am even asking myself if Safrican is a company.
They don't care even if you can complain on hello Peter no one will call you or even send you an email. My mom passed on I informed them not even one phone call or email but account was still debited
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Sanlam's replyOfficial
18 Mar 2024, 11:46 Dear Sir/ Madam
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
Sanlam's reply18 Mar 2024, 11:46
Official
Dear Sir/ Madam
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department