GL
Gary L
1 reviews | Active since Feb 2019
05 Mar 2026, 13:46
Zero Customer Service
The OTP for my account is sent to an old number. Now I can’t access my account but someone else can.
Their support lines don’t answer I’ve been trying for 2 days. Horrible customer service.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
05 Mar 2026, 14:04Good afternoon, Gary
We apologise for your poor service experience.
We have arranged for Sanlam Corporate to contact and assist you.
Regards
Sanlam Client Care
We apologise for your poor service experience.
We have arranged for Sanlam Corporate to contact and assist you.
Regards
Sanlam Client Care
Sanlam's reply05 Mar 2026, 14:04
Official
Good afternoon, Gary
We apologise for your poor service experience.
We have arranged for Sanlam Corporate to contact and assist you.
Regards
Sanlam Client Care
We apologise for your poor service experience.
We have arranged for Sanlam Corporate to contact and assist you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
10 Mar 2026, 13:46Good afternoon, Gary
Apologies for only coming back to you now.
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
Apologies for only coming back to you now.
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
Sanlam's reply10 Mar 2026, 13:46
Official
Good afternoon, Gary
Apologies for only coming back to you now.
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
Apologies for only coming back to you now.
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care