BM
Beauty M

1 reviews | Active since Mar 2023

13 Sept 2024, 10:52

You said i will receive payment by Wednesday and today is Friday.

My ID number is *** please may someone call me back on my number ***.

I was assisted by Leroy in the complaints department he told me that i get payment on Wednesday it's Friday today still no payment on my account. All documents were send. I need a resolution to to this and need and answer my an agent contact me back on the provided number.

This is my 3rd complain and you call centre never take calls i made about 29 calls this week i held for over an hour with no assistance.

My number is ***

0
Replies (4)
Sanlam
Sanlam's reply13 Sept 2024, 11:06
Official
Good day Beauty

We are sorry to learn that you have not yet received your payment.

We have arranged for you to be contacted.

Regards
Sanlam Client Care
BM
Beauty M's update13 Sept 2024, 11:26
Reviewer Update
Tour client services never answer calls i held on for 45 minutes without any assistance can someone call me back please urgently
Sanlam
Sanlam's reply13 Sept 2024, 11:36
Official
Hello Beauty

We have arranged for you to be contacted.

Sanlam Corporate will be in touch with you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply18 Sept 2024, 14:08
Official
Hello Beauty

We have received feedback that you have been assisted.

Regards
Sanlam Client Care