EL
Elrese L

1 reviews | Active since Oct 2012

11 Nov 2024, 10:30

You obviously don't want business

Been waiting over 2 weeks for a "Financial Advisor" to call me in regards to your life insurance options. Each time I am called I am told that they will call me, get sms messages saying someone will call then nothing - like you don't want business

0
Replies (4)
Sanlam
Sanlam's reply11 Nov 2024, 10:43
Official
Good morning Elrese

We are sorry to hear that you have not yet been assisted and have arranged for assistance from the responsible team.

Regards
Sanlam Client Care
EL
Elrese L's update11 Nov 2024, 10:48
Reviewer Update
I am a Sanlam client why is it so difficult to apply for life insurance via your online system, your financial advisors surely don't care
Sanlam
Sanlam's reply11 Nov 2024, 11:02
Official
Hello Elrese

We are waiting on feedback on this matter and will revert back to you.

We are sorry to learn that this has left you feeling the way you do and want to assure you that this is not the case.

Regards

Sanlam Client Care
Sanlam
Sanlam's reply13 Nov 2024, 11:31
Official
Hello Elrese

We have received feedback that an advisor has reached out to you.

Regards
Sanlam Client Care