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Petros M

1 reviews | Active since Jun 2018

03 Sept 2021, 15:14

You not doing me a favour

I have since app**** for special fund request with futura which is administered by sanlam.its been weeks now trying to make follow ups but my emails are not responded to.

0
Replies (9)
Sanlam
Sanlam's reply03 Sept 2021, 15:15
Official
Dear Petros

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply05 Sept 2021, 20:16
Official
Dear Petros 
 We were informed that a consultant has contacted you. Your enquiry is now being dealt with by the relevant department.  Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.  Regards Sanlam Client Relations 
PM
Petros M's update06 Sept 2021, 05:31
Reviewer Update
No consulted contacted me, stop your public stunt
PM
Petros M's update06 Sept 2021, 05:38
Reviewer Update
This is what you said before,South africa this is what sanlam does to people out there Zodwa Ramovha your consultant knows me very well and can attest to this.
We acknowledged receipt of your email, documentation and thank you. We are busy with investigation and pro we will provide a feedback on Tuesday 06/07/2021
Sanlam
Sanlam's reply06 Sept 2021, 08:39
Official
Dear Petros

We are following up with them again and they will be in touch with you. 

Regards
Sanlam Client Relations
Sanlam
Sanlam's reply06 Sept 2021, 11:44
Official
Dear Petros

We were informed that one of our consultants did speak to you on Friday morning. They also tried calling you today but there is no answer. 

Kind regards
Sanlam Client Relations
PM
Petros M's update07 Sept 2021, 09:13
Reviewer Update
As you were informed can you produce the recordings of the discussions
PM
Petros M's update20 Sept 2021, 09:47
Reviewer Update
I am still waiting ,today is the 20th of september 2021 .
Sanlam
Sanlam's reply10 Mar 2022, 17:15
Official
Dear Petros

Please accept our apology for the late response. We have provided our feedback to you and a copy to the PFA. 

Kind regards 
Client Relations