aJ
aphiwe J

1 reviews | Active since Sept 2012

08 Sept 2020, 08:41

you guys are making it so hard to claim

the service is so bad all you get is

We tried to claim when my mother passed away but all I get is this and it's been a month now still no help

I will never use your services ever

Sorry are not able to verify your information as the details that you have entered do not match our records, press 6 to chat to a consultant or call our contact centre on *** between (8h00 - 17h00) Monday to Friday.

I have been trying to talk to some one from days

0
Replies (2)
Sanlam
Sanlam's reply08 Sept 2020, 08:59
Official
Dear Aphiwe

We acknowledge receipt of your complaint. Your matter has been escalated with the relevant department for further investigation. 

Kind regards,
Sanlam Client Relations
Sanlam
Sanlam's reply09 Sept 2020, 14:02
Official
Dear Aphiwe

We were informed that a consultant has contacted you and have advised you of the way forward.
RegardsSanlam Client Relations