ZN
Zanele N
1 reviews | Active since May 2022
28 Aug 2025, 05:16
You don’t deserve even the 1 star I gave you.
If there was a zero I was going to give them that, I am very disappointed with Sanlam life. On the 31st of January I paid R1000 towards my child’s tax free using an EFT the Reference and account number I was given by them via sms. Now there are telling me that the money I paid was received but the Reference number there shows that it doesn’t belong to my child’s name, how does that happened because the reference I put I got it from them. Sanlam please fix this, this is my hard earned income it cannot go to someone else. I want my money please
Helpful (0)
Replies (2)0
Replies (2)Sanlam's replyOfficial
28 Aug 2025, 07:32Good morning Zanele
We are sorry to learn of your poor experience and have arranged for assistance from the Sanlam Life Client Care Centre.
Regards
Sanlam Client Care
We are sorry to learn of your poor experience and have arranged for assistance from the Sanlam Life Client Care Centre.
Regards
Sanlam Client Care
Sanlam's reply28 Aug 2025, 07:32
Official
Good morning Zanele
We are sorry to learn of your poor experience and have arranged for assistance from the Sanlam Life Client Care Centre.
Regards
Sanlam Client Care
We are sorry to learn of your poor experience and have arranged for assistance from the Sanlam Life Client Care Centre.
Regards
Sanlam Client Care
Sanlam's replyOfficial
28 Aug 2025, 13:32Hello Zanele
We have received feedback that you have been contacted and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that the matter is receiving attention.
Regards
Sanlam Client Care
Sanlam's reply28 Aug 2025, 13:32
Official
Hello Zanele
We have received feedback that you have been contacted and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that the matter is receiving attention.
Regards
Sanlam Client Care
