ZN
Zanele N

1 reviews | Active since May 2022

28 Aug 2025, 05:16

You don’t deserve even the 1 star I gave you.

If there was a zero I was going to give them that, I am very disappointed with Sanlam life. On the 31st of January I paid R1000 towards my child’s tax free using an EFT the Reference and account number I was given by them via sms. Now there are telling me that the money I paid was received but the Reference number there shows that it doesn’t belong to my child’s name, how does that happened because the reference I put I got it from them. Sanlam please fix this, this is my hard earned income it cannot go to someone else. I want my money please

0
Replies (2)
Sanlam
Sanlam's reply28 Aug 2025, 07:32
Official
Good morning Zanele

We are sorry to learn of your poor experience and have arranged for assistance from the Sanlam Life Client Care Centre.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply28 Aug 2025, 13:32
Official
Hello Zanele

We have received feedback that you have been contacted and that the matter is receiving attention.

Regards
Sanlam Client Care