NP
Nwabisa P

1 reviews | Active since Dec 2018

18 Jul 2025, 01:26

Yoooo

The investigation of them time frame I was given has expired..

0
Replies (25)
Sanlam
Sanlam's reply18 Jul 2025, 07:13
Official
Good morning Nwabisa

We are sorry to hear this and have escalated the matter for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply18 Jul 2025, 11:15
Official
Good day Nwabisa

We have received feedback that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care
NP
Nwabisa P's update18 Jul 2025, 14:58
Reviewer Update
For the Life Cover that started on December to May Dedacting they will only pay back for 3 Months.And I didn't even put this Policy to my Cancellation just because it's on Hello Peter they decided to cancel It.I canceled 3 Policies that were in My Bank Debit Order and Nothing is being said about them..Hayiii KuNINGI
Sanlam
Sanlam's reply18 Jul 2025, 15:25
Official
Hello Nwabisa

Please send us a private reply with the three policy numbers or reference numbers as they appear on your bank statements.
 
On receipt of this information, we will escalate the matter for assistance.  
 
Kindly note that we will use the information you provide only to assist you with this matter. 
 
Regards
Sanlam Client Care 
NP
Nwabisa P's update18 Jul 2025, 15:58
Reviewer Update
I did send my Cancellation Form moos what more do you want?I Reading is a Problem the is ABET for whoever was reading my Cancellation Form and it's only 3 Ref Numbers in that Form that were in my Bank..JUST REFUND ME MY MONEY including the Policy that YOU DECIDED TO CANCEL ON MY PERSAL without my Consent and I believe I will be getting all my money for this Policy Because it was never included in my Cancellation Form since you decided yourselves it's OK GIVE ME MY MONEY BACK...And also I want Feed Back from the Policies that are in my Cancellation form...For You to get that information check your emails you will find my Cancellation form or use MY ID number🤷♂️🤷♂️🤷♂️
NP
Nwabisa P's update18 Jul 2025, 15:59
Reviewer Update
Don't ask me information that you already have I beg
Sanlam
Sanlam's reply18 Jul 2025, 16:56
Official
Hello again, Nwabisa

Thank you for providing us with clarity. We have requested Sanlam Sky to look into the matter and assist you.
Please check your email for updates regarding the refund, as Sanlam Life has already assisted you with this process. 
Regards
Sanlam Client Care 
NP
Nwabisa P's update18 Jul 2025, 21:31
Reviewer Update
Sanlam Life I repeat was never in my Cancellation Form,You decided to Cancel it not me Just give my MONEY Qhaaa QwaaaBAAA...
NP
Nwabisa P's update18 Jul 2025, 21:32
Reviewer Update
December January February March April and May...
Sanlam
Sanlam's reply19 Jul 2025, 13:21
Official
We have relayed the message to Sanlam Life.

Regards
Sanlam Client Care
NP
Nwabisa P's update21 Jul 2025, 12:32
Reviewer Update
I'm just waiting from Money Sanlam Life.Stop Calling just send the money my Policy is canceled Moos
Sanlam
Sanlam's reply21 Jul 2025, 12:51
Official
Good day Nwabisa

Sanlam SKY has contacted you via email. Please respond to the email for further assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply21 Jul 2025, 13:12
Official
This is to confirm that Sanlam Life has contacted you via call and email. Feedback was provided to you.

Regards
Sanlam Client Care 
NP
Nwabisa P's update21 Jul 2025, 13:15
Reviewer Update
I'm waiting for my refund which was sent on Friday Still waiting now...Feedback you can save it I don't need it.
NP
Nwabisa P's update21 Jul 2025, 13:23
Reviewer Update
And My refund will be for 6Month as per my payment.I sent a Complaint and I was issued with Cancellation Form which I wrote and send it back to Sanlam.
NP
Nwabisa P's update22 Jul 2025, 21:02
Reviewer Update
I did get Three months payment today which is still not what I have paid..I paid 6mnth and My Cancellation Form was sent and the Policy that was canceled is not included,I want all my money because when Sanlam see my complaint here decided to cancel my everything for this one I will not back Off...The is Different from Bank Debit order and Persal debit Order..
NP
Nwabisa P's update22 Jul 2025, 21:03
Reviewer Update
They Better Fix their Attitude Because this is my Money I'm Talking about not theirs.
NP
Nwabisa P's update22 Jul 2025, 21:06
Reviewer Update
If Sanlam Life doesn't require a Cancellation Form where did they get My Policy Ref NO to cancel my Policy🤷♂️🤷♂️🤷♂️Because I discovered in My Payslip that My Policy was Canceled...
NP
Nwabisa P's update22 Jul 2025, 21:07
Reviewer Update
I never send any information about Sanlam Life Policy for it to be Cancel.
NP
Nwabisa P's update23 Jul 2025, 03:29
Reviewer Update
23 June 2025 I inquire about my Policy @ Salam Life.My question was,I had 4 Policies and the 4th one was Dedacting from my Persal but it's not the as well?

Sanlam
Reply We are attending to it and the estimated date for completion 2025-07-21..My QUESTION was IGNORED..I want my Money in FULL for All SIX Months.I did questioned about this Policy and I was ignored
NP
Nwabisa P's update23 Jul 2025, 03:30
Reviewer Update
You just wanted to get rid of me so do it in a right manner and pay up my Hard earned money that's all.
Sanlam
Sanlam's reply23 Jul 2025, 07:35
Official
Good day Nwabisa 

Sanlam SKY and Sanlam Life have contacted you via email to address your complaint. Please respond to the emails for further assistance as your complaint has been acknowledged and is being addressed by both departments.

Regards
Sanlam Client Care
NP
Nwabisa P's update23 Jul 2025, 14:43
Reviewer Update
You have information in your email now I don't know.
NP
Nwabisa P's update04 Aug 2025, 14:00
Reviewer Update
Sanlam do have my Cancellation Form with my Policy Details on.They canceled a wrong Policy with the information that was Provided to them now its a Struggle to give me all my money back for the Policy that was cancel..What does the investigator does to compile all information Because for this Life Policy thing you don't want to give all my money for it I did asked about it
Sanlam
Sanlam's reply04 Aug 2025, 14:19
Official
Please respond to the emails for further assistance as your complaint has been acknowledged and is being addressed by both departments.

Regards
Sanlam Client Care