RT
Rochelle T
1 reviews | Active since Nov 2018
06 Feb 2020, 12:49
Worst service on tax free savings withdrawel
Terrible service, you have to contact them for updates on processing a transfer from my tax free savings account. Never had to go through so much effort to obtain my own money.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
06 Feb 2020, 13:17Good day, Rochelle
We are terribly sorry to hear of your experience. We have escalated your matter to the relevant department for further assistance.
Regards
Client Relations
We are terribly sorry to hear of your experience. We have escalated your matter to the relevant department for further assistance.
Regards
Client Relations
Sanlam's reply06 Feb 2020, 13:17
Official
Good day, Rochelle
We are terribly sorry to hear of your experience. We have escalated your matter to the relevant department for further assistance.
Regards
Client Relations
We are terribly sorry to hear of your experience. We have escalated your matter to the relevant department for further assistance.
Regards
Client Relations
Sanlam's replyOfficial
07 Feb 2020, 10:04Good day, Rochelle
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Kind regards,
Client Relations
Kind regards,
Client Relations
Sanlam's reply07 Feb 2020, 10:04
Official
Good day, Rochelle
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Kind regards,
Client Relations
Kind regards,
Client Relations