LP
Lesego P
1 reviews | Active since Jan 2024
08 Jan 2024, 18:31
Worst service I've received from sanlam
I've been communicating with sanlam contact centre since last year 19th December 2023 and I keep on following up with my withdrawal process no one is giving me valid outcomes everytime when I call them they give me different answers. I am not getting any help they don't even bother to call or email to advise whats happening. I called and emailed 5 times but I'm not getting any answers this is really bad service.
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
09 Jan 2024, 07:25Good morning Lesego
We are sorry to learn of your service experience and have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
Sanlam's reply09 Jan 2024, 07:25
Official
Good morning Lesego
We are sorry to learn of your service experience and have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
LP
Lesego P's updateReviewer Update
09 Jan 2024, 08:34Well it's surprising that I get a response on a public network however I've been emailing privately but I have not received any feedback.
LP
Lesego P's update09 Jan 2024, 08:34
Reviewer Update
Well it's surprising that I get a response on a public network however I've been emailing privately but I have not received any feedback.
Sanlam's replyOfficial
09 Jan 2024, 08:57Hello Lesego
We truly are sorry about your service experience.
We have arranged for urgent assistance and will revert back to you.
Regards
Sanlam Client Care
We truly are sorry about your service experience.
We have arranged for urgent assistance and will revert back to you.
Regards
Sanlam Client Care
Sanlam's reply09 Jan 2024, 08:57
Official
Hello Lesego
We truly are sorry about your service experience.
We have arranged for urgent assistance and will revert back to you.
Regards
Sanlam Client Care
We truly are sorry about your service experience.
We have arranged for urgent assistance and will revert back to you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
09 Jan 2024, 09:34Hello Lesego
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you further.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you further.
Regards
Sanlam Client Care
Sanlam's reply09 Jan 2024, 09:34
Official
Hello Lesego
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you further.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you further.
Regards
Sanlam Client Care