cD
charles D
1 reviews | Active since Jul 2014
10 Jan 2023, 15:09
Worst service I have ever received taking out insurance.
Worst experience ever. I have been trying to take out a policy since December 2022. It is impossible. When you complain about their site they respond with "but it works on my side".
Use any other competitor.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
10 Jan 2023, 15:51Dear Charles Davis
Thank you for your review. We're sorry to hear you had a bad experience, and we sincerely apologise; we appreciate you bringing this to my attention.
We have escalated the issue you are experiencing and have in the interim requested a sales consultant to get in touch and assist you with the application process.
Kind regards
Sanlam Indie Team
Thank you for your review. We're sorry to hear you had a bad experience, and we sincerely apologise; we appreciate you bringing this to my attention.
We have escalated the issue you are experiencing and have in the interim requested a sales consultant to get in touch and assist you with the application process.
Kind regards
Sanlam Indie Team
Sanlam's reply10 Jan 2023, 15:51
Official
Dear Charles Davis
Thank you for your review. We're sorry to hear you had a bad experience, and we sincerely apologise; we appreciate you bringing this to my attention.
We have escalated the issue you are experiencing and have in the interim requested a sales consultant to get in touch and assist you with the application process.
Kind regards
Sanlam Indie Team
Thank you for your review. We're sorry to hear you had a bad experience, and we sincerely apologise; we appreciate you bringing this to my attention.
We have escalated the issue you are experiencing and have in the interim requested a sales consultant to get in touch and assist you with the application process.
Kind regards
Sanlam Indie Team
cD
charles D's updateReviewer Update
10 Jan 2023, 19:32A great consultant phoned me. Helped me to incept mu policy. Could unfortunately not remember her name but this is the level of service one expects.
If only their software developers were this good.
If only their software developers were this good.
cD
charles D's update10 Jan 2023, 19:32
Reviewer Update
A great consultant phoned me. Helped me to incept mu policy. Could unfortunately not remember her name but this is the level of service one expects.
If only their software developers were this good.
If only their software developers were this good.
Sanlam's replyOfficial
11 Jan 2023, 08:32Dear Charles Davis
Welcome to Sanlam Indie, we will share your comments with the sales agent who assisted you.
We appreciate all feedback. Thank you again for bringing this issue to our attention.
Kind regards
Sanlam Indie Team
Welcome to Sanlam Indie, we will share your comments with the sales agent who assisted you.
We appreciate all feedback. Thank you again for bringing this issue to our attention.
Kind regards
Sanlam Indie Team
Sanlam's reply11 Jan 2023, 08:32
Official
Dear Charles Davis
Welcome to Sanlam Indie, we will share your comments with the sales agent who assisted you.
We appreciate all feedback. Thank you again for bringing this issue to our attention.
Kind regards
Sanlam Indie Team
Welcome to Sanlam Indie, we will share your comments with the sales agent who assisted you.
We appreciate all feedback. Thank you again for bringing this issue to our attention.
Kind regards
Sanlam Indie Team