BM
Botlhale M

1 reviews | Active since Feb 2015

02 Jun 2023, 11:11

Worst service from Sanlam. They don't want to pay out my father's pension fund.

Worst service I received from Sanlam. Despite the review I wrote on the 29th, still have not received the value letter. Iv been taken from pillar to post. When sanlam was receiving my father's pension money from the employer it was ok for them. When they supposed to pay it to me it's a hassle. They even want to know when will Jesus come back to take us all. It's ok Sanlam the little money my father worked for you can keep it. Seem like you need it more than I do.

0
Replies (6)
Sanlam
Sanlam's reply02 Jun 2023, 13:18
Official
Hello Botlhale

We are sorry to hear that you feel this way and have followed up with the responsible team.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply05 Jun 2023, 11:33
Official
Hello Botlhale

We have provided you with feedback on your previous post. Please respond to the email that was sent.

Regards
Sanlam Client Care 
BM
Botlhale M's update05 Jun 2023, 11:39
Reviewer Update
Good day. I did respond to the email on Thursday already and still no value letter. I even submitted all the required documents to Zodwa as well. I don't know what more I must do. Can I please be called atleast
Sanlam
Sanlam's reply05 Jun 2023, 12:42
Official
We have relayed your message to the relevant department.

Regards
Sanlam Client Care
BM
Botlhale M's update05 Jun 2023, 12:46
Reviewer Update
Thank you I just received the value letter
Sanlam
Sanlam's reply05 Jun 2023, 12:52
Official
Thank you for confirming.

Regards
Sanlam Client Care