MvdV
Michele van der Vyver

1 reviews | Active since Jan 2021

16 Sept 2024, 20:44

Worst service ever, unauthorised withdrawal from account

Sanlam has the worst possible service with utmost laziness to resolve a problem. When I complained about an attachment not opening, they want to withdraw funds from my account. Will you rather lose clients than to pick up the phone and CALL???? I have no interest in dealing with AI and lazy agents

0
Replies (2)
Sanlam
Sanlam's reply16 Sept 2024, 20:52
Official
Hi Michele,

I am so sorry to hear this.? I will send you a private message.

Regards
Client Care 
Sanlam
Sanlam's reply17 Sept 2024, 13:56
Official
Good afternoon Michele

We have received feedback that the responsible department has been in touch with you.

Regards
Sanlam Client Care