CB
Cj B
1 reviews | Active since Apr 2011
17 Nov 2020, 12:54
WORST SERVICE EVER, PASSING THE BUCK
i have been trying to get hold of someone to help on my policy, i have SENT multiple requests on the website and still no feedback, i have phoned them, multiple times and just gets directed to the next person, then they ask my details and i give it, just to be told someone else is working on it, then gets put through to the next person same story, THIS IS WORST SERVICE I HAVE EVER EXPERIENCED EVER, HOW CAN A BIG COMPANY LIKE THIS OPERATE LIKE THIS, I WANT SOMEONE TO CALL ME AND TELL ME WHAT IS GOING ON!
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
17 Nov 2020, 12:59Dear CJ
We are sorry to hear about your experience.
We will refer your request to the relevant department to assist you.
Kind regards
Sanlam Client Relations
We are sorry to hear about your experience.
We will refer your request to the relevant department to assist you.
Kind regards
Sanlam Client Relations
Sanlam's reply17 Nov 2020, 12:59
Official
Dear CJ
We are sorry to hear about your experience.
We will refer your request to the relevant department to assist you.
Kind regards
Sanlam Client Relations
We are sorry to hear about your experience.
We will refer your request to the relevant department to assist you.
Kind regards
Sanlam Client Relations
CB
Cj B's updateReviewer Update
18 Nov 2020, 10:53just wane thank Naajidah Spruit for the fast communication and help, always a pity that it gets to a point like this, but at least there is still ppl out there that wane help and make a difference, also thanx to Bomikazi Ndaba for the fast reply.
last point i would like to make, is to get a direct number out there for ppl like me that have questions that they can get to the right department first time around then 99% of things like this will not happen
thanx again for the help
last point i would like to make, is to get a direct number out there for ppl like me that have questions that they can get to the right department first time around then 99% of things like this will not happen
thanx again for the help
CB
Cj B's update18 Nov 2020, 10:53
Reviewer Update
just wane thank Naajidah Spruit for the fast communication and help, always a pity that it gets to a point like this, but at least there is still ppl out there that wane help and make a difference, also thanx to Bomikazi Ndaba for the fast reply.
last point i would like to make, is to get a direct number out there for ppl like me that have questions that they can get to the right department first time around then 99% of things like this will not happen
thanx again for the help
last point i would like to make, is to get a direct number out there for ppl like me that have questions that they can get to the right department first time around then 99% of things like this will not happen
thanx again for the help