Worst Service ever by Sanlam

Wow, after looking on Helo Peter it seems that many consumers out there are having the same issues with Sanlam Personal Loans. I wait with baited breath each time I request some information. I've been trying to settle my loan now for about 2 months and they just don't seem to want the money paid back. Seems they prefer to continue charging high interest rates and not really worried about the consumers best interest. Just wanted to vent because by the likes of it Sanlam don't seem to care about the customer experience or what their consumers think about them. Shocking that things have become this bad that not even a review will gain any attention... Sad that big business just don't care