SN
Siyamthanda N

1 reviews | Active since Dec 2024

12 Dec 2024, 12:29

WORST SERVICE EVER!

It is so sad with what is happening at sanlam. Very *********** AND CUSTOMER SERVICE IS DISGUSTING TO THE HIGHEST LEVEL. Agent by the name of BOUTUMELO answers robotic responses and inbetween the chat she leaves the chat. After HR has submitted all documents I don't receive feedback on Emails, long call queues and appauling waits on WhatsApp.

I am utterly disgusted to say the least!!!

0
Replies (2)
Sanlam
Sanlam's reply12 Dec 2024, 13:32
Official
Good day Siyamthanda

We apologise for our disappointing service.  Please respond to your private message so that we can assist you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply30 Dec 2024, 19:52
Official
Good day Siyamthanda

We received feedback that you were contacted.

Regards
Sanlam Client Care