Worst service ever
Worst service ever from Corporate, no update, no response to email, lines are never picked up, the whatsapp is useless.
its the worst ever corporate retirement fund
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
06 Jun 2025, 15:19Good afternoon Lebo
We are sorry to hear about your poor service experience and would like to assist.
Please send us a private reply with an indication of what your enquiry/request is.
On receipt of this information, we will arrange for assistance from the responsible team.
Regards
Sanlam Client Care
We are sorry to hear about your poor service experience and would like to assist.
Please send us a private reply with an indication of what your enquiry/request is.
On receipt of this information, we will arrange for assistance from the responsible team.
Regards
Sanlam Client Care
Sanlam's reply06 Jun 2025, 15:19
Official
Good afternoon Lebo
We are sorry to hear about your poor service experience and would like to assist.
Please send us a private reply with an indication of what your enquiry/request is.
On receipt of this information, we will arrange for assistance from the responsible team.
Regards
Sanlam Client Care
We are sorry to hear about your poor service experience and would like to assist.
Please send us a private reply with an indication of what your enquiry/request is.
On receipt of this information, we will arrange for assistance from the responsible team.
Regards
Sanlam Client Care
's updateReviewer Update
09 Jun 2025, 11:03No valuable response from Sanlam, only to get a message on whatsapp after 5 hours that they are attending a meeting, pathetic. I will be reporting this to the ombudsman
's update09 Jun 2025, 11:03
Reviewer Update
No valuable response from Sanlam, only to get a message on whatsapp after 5 hours that they are attending a meeting, pathetic. I will be reporting this to the ombudsman
Sanlam's replyOfficial
09 Jun 2025, 11:16Good morning Lebo
We have followed up on the matter with Sanlam Corporate.
Regards
Sanlam Client Care
We have followed up on the matter with Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply09 Jun 2025, 11:16
Official
Good morning Lebo
We have followed up on the matter with Sanlam Corporate.
Regards
Sanlam Client Care
We have followed up on the matter with Sanlam Corporate.
Regards
Sanlam Client Care
's updateReviewer Update
10 Jun 2025, 08:58This generic response doesn't help me at all, no calls are answered, whatsapp line is useless no feedback. I need an proper feedback and my funds. What kind of a company is this and well I will be writing to the ombudsman.
's update10 Jun 2025, 08:58
Reviewer Update
This generic response doesn't help me at all, no calls are answered, whatsapp line is useless no feedback. I need an proper feedback and my funds. What kind of a company is this and well I will be writing to the ombudsman.
Sanlam's replyOfficial
10 Jun 2025, 13:10Good afternoon Lebo
We have received feedback that Sanlam Corporate has been in touch with you and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you and that the matter is receiving attention.
Regards
Sanlam Client Care
Sanlam's reply10 Jun 2025, 13:10
Official
Good afternoon Lebo
We have received feedback that Sanlam Corporate has been in touch with you and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you and that the matter is receiving attention.
Regards
Sanlam Client Care